Data Deletion Request.
How customers and users can request deletion, correction, or review of personal data handled through Cheetah.
Submit a Verified Request
To request data deletion, contact us through the website contact form or our registered support channels and provide enough details for us to identify the relevant account or shipment record safely.
We may ask for identity or ownership confirmation before taking action, especially where parcel records or account access are involved.
Operational and Legal Exceptions
Some information may be retained when reasonably required for fraud prevention, financial reconciliation, shipment disputes, legal compliance, security logging, or branch audit trails.
What Happens Next
Every request is reviewed carefully so we can balance privacy, operational safety, and legal obligations.
Verification
We confirm the identity of the requester and match the request to the correct shipment, customer, or account records.
Review
We assess what data can be deleted, what must be corrected, and what must be retained for legitimate operational reasons.
Response
We respond through the same support channel where possible and explain whether the request was completed, partially applied, or lawfully limited.
Submit a Data Request
For deletion, correction, or privacy-related support, please contact us with your relevant account or shipment details.
Request Support