Terms & Conditions.
The rules, responsibilities, and service conditions that apply when using the Courier Management System website and courier platform.
Use of Our Services
By accessing this website, creating an account, booking a parcel, or using any branch or tracking feature, you agree to these Terms & Conditions. If you do not agree, you should stop using the platform.
These terms apply to public visitors, customers, branch agents, business users, and administrative users of the system.
Operational Nature of the Platform
Courier Management System provides shipment booking, branch management, parcel tracking, status visibility, communication support, and reporting tools. Delivery estimates, routing, and status progression depend on operational conditions, branch activity, and service availability.
User and Shipment Obligations
Accounts and shipment entries must be used honestly, lawfully, and with accurate information.
Accurate Details
Users must provide correct sender, receiver, contact, and address information to avoid failed deliveries or operational delays.
Account Security
You are responsible for safeguarding login credentials and for any activity performed through your authorized account.
Prohibited Use
Do not upload false shipment records, misuse tracking features, interfere with security, or send restricted, unlawful, or dangerous items.
Branch Compliance
Agents and staff must follow role restrictions, location scope rules, and authorized operational workflows inside the system.
Service Limits and Legal Position
Courier operations involve real-world dependencies, so some limitations and exceptions may apply.
Delays & Exceptions
Deliveries may be affected by weather, traffic, compliance checks, address issues, customer unavailability, public disruptions, or force majeure events.
Operational Records
Tracking history, parcel records, printed receipts, and platform logs may be used as internal service records for support and dispute review.
Applicable Law
These terms are governed by the applicable laws and regulations relevant to the business operations of Courier Management System and its service jurisdiction.
Need Clarification on Service Terms?
Contact us if you need help understanding shipment restrictions, operational scope, or account responsibilities.
Contact Support